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THE LONG VIEW (OR) BIG PICTURE THINKING – CHAPTER 02

***Continued from Chapter 01 (Covered previously: What Is Big Picture Thinking, Importance Of Big Picture Thinking, Detail Oriented Or A Big Picture Thinker- The Difference)

Link to Chapter 01:

Identifying the Different Approaches – Approach Indicators

No matter which field we belong to – an aspiring entrepreneur, someone who’s putting together a dream team, or polishing our leadership skills, big picture thinking can help open up, innovative and unexpected creative paths, ideas and solutions.

Detail-Oriented Approach Indicators

  • We prefer tweaking an existing plan than creating one from scratch
  • We think over issues in such great detail that we sometimes miss the bigger picture
  • We end up putting down or highlighting almost all notes
  • We work towards high-quality work in most areas of our life and struggle with perfectionist tendencies
  • We’re organized and/or like routine

Big Picture Approach Indicators

  • We can easily spot patterns in problems
  • We have a low tolerance for busywork, tedious errands, and routine
  • We are good at figuring out an overview of strategies to get something done
  • We get bored when we have to deal with the tiny details of a project
  • People view us as incredibly creative and we like to come up with original ideas
  • We don’t obsess over little details and therefore, solve problems fairly quickly

The Balance: Big Picture & Detailed Orientation- Components in Business

Strategies Towards a Big Picture Focus

A) Identify habits that limit our big picture thinking ability:. . . Our natural preferences often prevent us from blue sky thinking. So, the first step: break bad habits. Here’s a 3-step framework:

B) See things from a different lens: . . . Diving into big picture questions helps us connect the dots from our actions/tasks to the big goal. In this book, The Magic of Thinking Big, David J. Schwartz calls this, “see what can be, not just what is.” A good starting point is to ask ourselves, ‘what am I trying to achieve?’ Some big picture questions may be:

C) Think big by looking up: . . . The super basic rundown is that whenever we are focusing on the big picture, look up. And look down when not seeing the big picture.

A nice example of chunking reasoning is to think of transport. We can start with a motor car. If We chunk down, We might go to wheel, then rim, then rubber, then tread and even road. If We chunk up, We might go to transport, then to travel, then to vacation, then to wellbeing, etc.”

D)  Use bulleted lists to think big: . . . This is a trick many of use on a regular basis – making a bulleted list of the big picture and then adding sub-bullets to each pillar step. We can then step back and look at what can be added or removed from the sub-bullet pointers to keep the needle moving forward.

So why did this work? Because bullet points give us the visuals on the big picture. It’s challenging to connect the dots when we can’t see them. It’s also tough to translate the big picture if we don’t have it in front of us. What’s more, bullet points are easy to access and revise anytime. This, in turn, provides clarity.

E) Start journaling / mind mapping: . . . When we put our internal prattle on paper, we can easily spot where we are flailing or how it can be shaped to fit the bigger picture. To begin with, note down the big picture, followed by the small details pestering us. The trick is to make sure that it represents not only the big picture, but that it represents the detail, or actionable elements as well. Then record our thoughts to see if they deviate from the big picture plan. 

F) Schedule in some thinking time: . . . Often, when we rush to make a decision, we end up feeling sorry about it. When this happens, it’s usually for one of three reasons:

If we find ourselves nodding yes to any or all of these points, pencil in some uninterrupted, thinking time to our schedule. This space is crucial to making better decisions that rely on the big picture. We will also be able to rate our priorities better – what matters in the big picture, how it contributes to the big picture and so on. This will help us to stop hustling so hard, and ditch the shiny object syndrome.

Self Reflection- The Key

If we pause and contemplate how we are doing, we can make small tweaks that help us stay consistently productive. Some pointers to reflect on may be:

When we are busy executing any tasks in our lives for far too long, it’s easy to forget the details or the big picture depending on the type of thinker we are. For instance, as a big picture thinker, we may be excited by how our old and new ideas are connecting and work on outlining them, forgetting that the ideas have to be structured by many crucial details to work in the long term. The details person on the other hand might be buried in unending to-do-lists, feeling secure in the routines only to be disrupted by an enormous transition they didn’t anticipate.

Content Curated By: Dr Shoury Kuttappa

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THE LONG VIEW (OR) BIG PICTURE THINKING – CHAPTER 01

Most people fall under either of the two main types of thinking paradigms- big picture or detail-oriented. The big picture thinker usually keeps coming up with ideas of what the ideal world would look like. The detail-oriented thinker on the other hand mostly thinks pragmatically and is organized.

A Story:

Around 1959 or 1960, Dashrath Manjhi, a laborer in India’s Gehlaur village lost his injured wife because the nearest hospital was about 45 minutes away. 22 years later, the same man had carved a 10-meter long path through the rocky ridge – all with a hammer and chisel – that chopped the travel time to 15 minutes.

Manjhi is an extreme example of seeing the big picture — instead of getting overwhelmed by the details of how he was going to get it done, he focused on the broader issue at hand: he didn’t want anyone else to suffer his wife’s fate. So, he worked tirelessly for years to prevent that from happening again.

What Is Big Picture Thinking?

Big picture thinking is the ability to grasp abstract concepts, ideas and possibilities. Big picture thinkers emphasize the system in which they are operating. This includes looking into various stakeholders such as customers, employees and investors but also competitors, social trends and future technological disruptions.

A big picture thinker is someone who mostly thinks of issues from a broader, overview-type perspective. When dealing with any project, they focus on the overall importance of the project and the major steps required to execute it. When big picture thinkers focus on details, they get tired easily. It’s the big picture that energizes and keeps them going. These types of people are often called visionaries or dreamers. They’re usually full of ideas, great at outlining how things could change, and what needs to be done to make the world a better place. Most inventors are big picture thinkers.

Imagine driving on the Howrah bridge at Calcutta (or any bridge). Do we look at the left and the right only? Hopefully not. We would have trained ourselves to cover both our left and right sides, as well as look far ahead in front of us. (If we only focused on a tiny word on the bumper sticker of the vehicle directly in front of us, we risk getting into an accident.) That’s essentially what big picture thinking is — looking at the entirety of a plan or situation.

Seeing the big picture means seeing the whole. The ability to comprehend the context of the matter and the system that is at work. We get to grips with the scope and focus on it, strategizing what will work and what will not. Put another way, big picture thinking is the ability to envision something.

In contrast, a detailed oriented person delves into the specifics of a project or process. In doing so, they may lose sight of the plan or the big picture. But, this does not mean that one thinking modality is right and another wrong. Instead, they are both necessary to function effectively.

The Importance Of Big Picture Thinking

“Take a step back”, “Look at the big picture”, “Think about it in the grand scheme of things”. These snippets of advice tend to go in one ear and out the other if we are naturally a detail-oriented person. Often, they can feel like a waste of time – why invest in all that fluffy thinking when there’s just so much to actually get done?

But scientific research has revealed that big picture thinking is linked to venture success for entrepreneurs. These entrepreneurs are 30-48% more likely to think in broad terms than the rest of us. It is not easy to encourage big picture thinking. It takes a ton of work and mental reminders such as, “how will this matter to me in 3 days, 3 years, 3 decades…” 

We might be wondering, ‘what is the benefit of having a solid idea of the big picture?’ While both big picture vs detail-oriented thinking are crucial, they also complement each other. Zooming in on the details only can be a bit messy to deal with. By thinking big, we are less likely to fret over the details that won’t matter in the long run. Not to mention, a big picture person is likely to see how an obstacle impacts the big picture and how that can turn into an opportunity – a real plus if we are leading a team.

Both big picture thinking and detail thinking are important. Anyone who is prone to be in one or other mode by default will limit their ability to contribute to the whole picture.

Detail Oriented Or A Big Picture Thinker- The Difference

We can get a better understanding of big picture vs detail-oriented when we look at them as “universal versus specific thinking.” Some common words and phrases are:

One way to find out whether we are a big picture thinker or a specifics’ person is seeing what we tend to focus on naturally. Do we look at the detailed ins and outs of a project

Perhaps we give so many details in our reports that our manager finds it annoying?

Or, do we tend to keep a bird’s eye view on things, and feel frustrated when working on projects where we can’t see how it connects to a broader plan? When we look closely, we see that both types of thinking are needed in a workplace.

***To be continued in Chapter 02 (Identifying the Different Approaches, The Balance: Big Picture & Detailed Orientation- Components in Business, Strategies Towards a Big Picture Focus, Self Reflection- The Key) Link to Chapter -02:

Content Curated By: Dr Shoury Kuttappa

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PROBLEM SOLVING: BEHAVIOURS IN LEADERSHIP

Leadership is the ability to inspire, influence, and guide others towards achieving a common goal. Effective leadership requires strong problem-solving skills, as leaders need to be able to identify and solve complex problems to drive their teams towards success. Problem-solving provides us those mechanisms of recognizing things, comprehending why they need to be fixed, and determining a course for the action to improve them. They help organisations and individuals to control the environment.

What Are Problem Solving Skills?

Problem-solving skills enable you to determine the problems promptly and efficiently. Problem-solving abilities require quickly determining the underlying problem and implementing a solution. Problem-solving is regarded as having a personal strength rather than a skill that is acquired or learned through coaching or training. You can enhance your problem-solving skills by getting to know the common problems in business and learning from more experienced or qualified people.

Problem-solving skills examples

Research:  . . . . . . . . . .  Researching is a basic skill associated with problem-solving. As a problem solver, we are required to be able to identify the root of the problem and know it completely. We can start to collect more information about a problem by brainstorming with other team members, asking more qualified colleagues, or gaining knowledge through online research or courses.

Analysis:  . . . . . . . . . .  This is another very important step to solving the problem in any situation. Our searching abilities will enable you to understand problems and efficiently produce solutions. We will also require analytical abilities during research to help differentiate between effective and ineffective solutions. 

Decision-making:  . . . . . . . . . . We will want to make a decision about how to resolve the issues that occur. At times, we may be prepared to make a decision immediately. Reliable research and analytical abilities can benefit those who have less experience in their profession. There may also be moments when it is suitable to take some time to craft a solution or escalate the problem to someone more competent in solving it. 

Communication:  . . . . . . . . . .  When knowing probable solutions, we will want to know how to interact, share and seek help on the problem with others. We will also be required to know what communication ways are the most suitable when attempting this. Once we get a solution, communicating it clearly will help overcome any complexity and make implementing a solution more accessible

Dependability:  . . . . . . . . . .  Dependability is one of the most valuable skills for problem-solvers. Solving problems at the right time is important. People highly appreciate individuals they can trust to both identify and then implement solutions as quickly and efficiently as possible.

Behavioural problem solving skills.

There are some important behavioural skills that problem solvers usually own. These include: 

If we come out of our comfort zone when seeking to have a solution to a possible problem and doubt our problem-solving skill, there are lots of methods to develop these. While some people are natural problem-solvers, others may struggle with this skill. However, with the right mindset and approach, anyone can develop effective problem-solving behaviors.

Positive Mindset: . . . One of the essential problem-solving behaviors is a positive mindset. Having a positive attitude helps us approach challenges with an open mind, creativity, and determination. Instead of being overwhelmed by a problem, we can view it as an opportunity to learn, grow and improve. A positive attitude also helps maintain focus and motivation, even in the face of setbacks or obstacles.

Analytical Thinking: . . . This involves breaking down complex problems into smaller, more manageable components, identifying patterns and relationships, and developing logical solutions. Analytical thinking helps us approach a problem systematically and objectively, reducing the likelihood of making hasty or emotional decisions.

Creativity: . . . Creativity allows us to think outside the box and come up with innovative solutions. By approaching problems from different perspectives and exploring new ideas, we can develop unique solutions that others may not have considered.

Collaboration: . . . Collaboration is a problem-solving behavior that involves working with others to identify and solve problems. By involving others, we can gain different perspectives, insights, and experiences that can help develop more effective solutions. Collaborating with others also promotes teamwork, communication, and mutual respect, which are essential for success in any area of life.

Continuous Improvement: . . . Finally, continuous improvement is a problem-solving behavior that involves learning from our mistakes and striving to do better. By evaluating the outcomes of our solutions, we can identify areas for improvement and develop strategies to avoid similar problems in the future. Continuous improvement also helps to stay adaptable and responsive to changing circumstances, enabling us to navigate new challenges with confidence.

An Example

As part of its strategy to adapt to pandemic times, Walmart began studying changes that can be brought about to the way the stores are managed. The company is researching on the feasibility of introducing a new team-based operating model which may include the following:

  1. Cross-training small teams of associates, who can then better offer support during busy shifts or for associates who take time off 
  2. New leadership roles, both at the salaried and hourly level
  3. A new pay structure and higher pay for team leads

The previous position of “co-manager” has now become the “store lead,” who is responsible for the store when the manager is away. The “assistant manager” role has become the “coach,” who is responsible for financials, merchandising, staffing, and talent for a large area of the store. And “department managers” are now known as “team leads,” whose responsibilities include setting goals and priorities for small teams of associates. This basic blueprint is one that is founded on sound business strategy and emotional intelligence. The takaways are:

A) People over tasks:  . . . . . . . . . .  On close analysis, we see how Walmart has approached this. The company’s new “team lead” position, which now takes the place of the former “department manager”: These associates will lead and develop people, rather than focusing on completing tasks, giving associates a more direct connection to leadership

Bad managers typically spend most of their time putting out fires and use their people to do the same. They go from one crisis to another and seem to always be behind the curve.

In contrast, great managers take more of a leadership role. They focus on developing people instead of managing tasks. They help their people to think critically, teaching principles instead of rules. Then, they give their people the freedom to make decisions, and even to make mistakes–knowing that those mistakes can be turned into major learning opportunities. As a result, they develop people who make good decisions, and help prepare them for greater responsibility in the future.

B) Breadth over depth :  . . . . . . . . . .  Another interesting value lies in the description of Walmart’s previous role of ‘assistant store manager’ versus its new role of ‘coach’:

  1. Assistant store manager: Responsible for merchandising plans for their specific area
  2. Coach: Responsible for financials, merchandising, staffing, and talent for a larger area

In the new role, coaches have a much broader area of responsibility. Some may see this type of increase in scope as overwhelming, but it has great potential for helping company leaders: Instead of getting trapped in silos or developing a limited perspective, such leaders are gradually trained to see the big picture. They begin to think more critically, to understand how different areas of the business relate to each other–and how to use resources in one area to solve problems in another.

C) Don’t just tell. Show. :  . . . . . . . . . .  Walmart praises employees for their work during the pandemic. But those words of appreciation are made more effective by Walmart’s promise to increase pay for around 165,000 hourly associates. Sincere and specific words of praise can go a long way in keeping your employees motivated. But what will do an even better job is sincere and specific praise that’s backed up–with a reward for their efforts.

Problem-solving behaviors are critical to effective leadership. Leaders who can identify, analyze, develop, implement, and evaluate solutions to complex problems are more likely to achieve their goals and lead their teams towards success. By consistently exhibiting these problem-solving behaviors, leaders can create a culture of innovation and continuous improvement that benefits everyone in their organization.

Content Curated By: Dr Shoury Kuttappa.

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ORGANIZED PEOPLE: SIMPLE BEHAVIOURS

Organized people are not born; they’re built. The people who emerge as ‘organized’ use a variety of tools and methods to accomplish their goals and priorities in life. Their systems become habits.

They Seek Out Tools

From kitchen timers to smartphone technology, organized people find tools that can help them make the most of their day, week, and year. They use mobile phone apps with pop-up reminders, for example. They also use timers to help visualize the passage of time. And they break down tasks into smaller chunks and take short non-work-related breaks in between, which increases their overall productivity.

They Set Priorities

Following a to-do list is like their primary source of organization. Instead of having an overwhelming number of commitments and little idea where to start, organized people have a clear sense of what is important. They know what their goals are, what needs to be done when, and what can be put off. They start the day with a clear plan of their ‘most important things,’ and they review their plan throughout the day and adjust as necessary.

They Have Less Stuff

The golden rule of organization is to have as little as possible to organize. They figure out what the core of their professional and personal missions are and eliminate all else. They will still have stuff to organize, but they have made the job doable. They know how to filter relevant information.

They Choose Simple Solutions

When organizing systems are complex, they often go unused. Organized people use simple tools that make an easy job of putting things away. For example, baskets hold receipts that need to be filed, bills that need to be paid, and books that are waiting to be read. A hook by the door makes it convenient to hang up a coat. And bowls and trays near an entryway will keep keys and wallets in one place.

“Your solution is far too simple for a real expert…”

They Practice Maintenance

Organization requires continual upkeep. Organized people will take a few moments each day to put things back in their proper places. They might archive an email, for example, or put away papers. The tiny amount of time it takes to do this is vastly less than the time it takes to look for something that was not put away properly.

They Regularly Purge

Situations change and formerly useful things become unnecessary. Instead of letting clutter sneak up on them, organized people periodically purge. They clear out their files when the drawer starts to get full, for example, and they toss the notes for the project that was cancelled.

They Project Themselves into The Future

Using a two-person mind-set–present self and future self–can help us stay organized. That motivates us to do those favors for our future self. Organized people also think into the future when they add activities to their calendars. They ask: ‘What could I do before, during, or after this appointment to improve it?’. If they need to prepare for it, bring something to it, or follow up after it, they schedule it now and put it on their task list.

They read/address mails/emails daily

Here is the deal: it does not matter at what time of the day we check our inbox. What matters is that we have a dedicated timeslot each day, let us say, half an hour, for reading and answering all our emails. Organised people know that the cluttered-up inbox will not go anywhere unless it is handled appropriately. There should absolutely be no space at all for clutter on our desk.

They have specific routines and rituals set for the start and end of every day

Staying organized is not all about being uptight. We should always spare some time out for things that make us who we are. Organised people are not prisoners of their routine. Read a book, watch a movie, hit the gym. Again, it is not about being a prisoner of our routine when we can always cut some time out for ourselves. Once we are done with our day, then would be a good time to plan for the coming day. Every day needs its own unique to-do list.

They leave room for last minute changes

Suppose, we are doing just fine with our daily routine and are almost half-way through, when it out of nowhere, a friend calls up for an urgent meeting. Did we leave enough room for this sudden readjustment in our to-do list? Organised people know that staying organized is mainly all about preparing yourself to face turmoil, whenever it shows up. Do not be afraid of tackling mishaps head on, deal with the elephant in the room first.

They never leave anything undone

This is the holy grail of staying organized. They do not leave any task half done. Leaving unfinished business is the hallmark of a disorganized person.

They are not perfectionists

Not everything can be just the way we want it. Sometimes, “good enough” really is enough to get by. So know where the most feasible option would suffice, and forget about making things perfect.

Being organized is not just something we adapt to. Slowly as we dwell in our organized lifestyle, we tend to start taking it more as a mindset rather than a way of living. For instance, we begin living our life in an organized manner, with each and everything in our routine well thought out. And then comes a time where our systems and our rituals are actually morphed into our routine, and our mind adapts to them as habits. If we actually happen to get to this stage, we have officially become an organized person.

Content Curated By: Dr Shoury Kuttappa