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THE LONG VIEW (OR) BIG PICTURE THINKING – CHAPTER 02

***Continued from Chapter 01 (Covered previously: What Is Big Picture Thinking, Importance Of Big Picture Thinking, Detail Oriented Or A Big Picture Thinker- The Difference)

Link to Chapter 01:

Identifying the Different Approaches – Approach Indicators

No matter which field we belong to – an aspiring entrepreneur, someone who’s putting together a dream team, or polishing our leadership skills, big picture thinking can help open up, innovative and unexpected creative paths, ideas and solutions.

Detail-Oriented Approach Indicators

  • We prefer tweaking an existing plan than creating one from scratch
  • We think over issues in such great detail that we sometimes miss the bigger picture
  • We end up putting down or highlighting almost all notes
  • We work towards high-quality work in most areas of our life and struggle with perfectionist tendencies
  • We’re organized and/or like routine

Big Picture Approach Indicators

  • We can easily spot patterns in problems
  • We have a low tolerance for busywork, tedious errands, and routine
  • We are good at figuring out an overview of strategies to get something done
  • We get bored when we have to deal with the tiny details of a project
  • People view us as incredibly creative and we like to come up with original ideas
  • We don’t obsess over little details and therefore, solve problems fairly quickly

The Balance: Big Picture & Detailed Orientation- Components in Business

Strategies Towards a Big Picture Focus

A) Identify habits that limit our big picture thinking ability:. . . Our natural preferences often prevent us from blue sky thinking. So, the first step: break bad habits. Here’s a 3-step framework:

B) See things from a different lens: . . . Diving into big picture questions helps us connect the dots from our actions/tasks to the big goal. In this book, The Magic of Thinking Big, David J. Schwartz calls this, “see what can be, not just what is.” A good starting point is to ask ourselves, ‘what am I trying to achieve?’ Some big picture questions may be:

C) Think big by looking up: . . . The super basic rundown is that whenever we are focusing on the big picture, look up. And look down when not seeing the big picture.

A nice example of chunking reasoning is to think of transport. We can start with a motor car. If We chunk down, We might go to wheel, then rim, then rubber, then tread and even road. If We chunk up, We might go to transport, then to travel, then to vacation, then to wellbeing, etc.”

D)  Use bulleted lists to think big: . . . This is a trick many of use on a regular basis – making a bulleted list of the big picture and then adding sub-bullets to each pillar step. We can then step back and look at what can be added or removed from the sub-bullet pointers to keep the needle moving forward.

So why did this work? Because bullet points give us the visuals on the big picture. It’s challenging to connect the dots when we can’t see them. It’s also tough to translate the big picture if we don’t have it in front of us. What’s more, bullet points are easy to access and revise anytime. This, in turn, provides clarity.

E) Start journaling / mind mapping: . . . When we put our internal prattle on paper, we can easily spot where we are flailing or how it can be shaped to fit the bigger picture. To begin with, note down the big picture, followed by the small details pestering us. The trick is to make sure that it represents not only the big picture, but that it represents the detail, or actionable elements as well. Then record our thoughts to see if they deviate from the big picture plan. 

F) Schedule in some thinking time: . . . Often, when we rush to make a decision, we end up feeling sorry about it. When this happens, it’s usually for one of three reasons:

If we find ourselves nodding yes to any or all of these points, pencil in some uninterrupted, thinking time to our schedule. This space is crucial to making better decisions that rely on the big picture. We will also be able to rate our priorities better – what matters in the big picture, how it contributes to the big picture and so on. This will help us to stop hustling so hard, and ditch the shiny object syndrome.

Self Reflection- The Key

If we pause and contemplate how we are doing, we can make small tweaks that help us stay consistently productive. Some pointers to reflect on may be:

When we are busy executing any tasks in our lives for far too long, it’s easy to forget the details or the big picture depending on the type of thinker we are. For instance, as a big picture thinker, we may be excited by how our old and new ideas are connecting and work on outlining them, forgetting that the ideas have to be structured by many crucial details to work in the long term. The details person on the other hand might be buried in unending to-do-lists, feeling secure in the routines only to be disrupted by an enormous transition they didn’t anticipate.

Content Curated By: Dr Shoury Kuttappa

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COMPASSION TRAINING: BEHAVIORS ASSOCIATED IN CULTIVATING COMPASSION – (CHAPTER 02)

***Continued from Chapter 01 (Covered previously: What is compassion, differentiation from pity, sympathy, empathy, love, etc., Orientations of compassion)

Link to Chapter 01:

How Can We Best Cultivate Compassion?

A growing body of evidence suggests that, at our core, most humans have a natural capacity for compassion. Infants too young to have learned the rules of politeness spontaneously engaged in helpful behaviour without a promise of reward, and would even overcome obstacles to do so. Despite this, everyday stress, social pressures and life experiences, in general, can make it difficult to experience and fully express compassion to ourselves and to others. Fortunately, we also have the capacity to nurture and cultivate a more compassionate outlook.

Cultivating compassion is more than experiencing empathy or concern for others. It develops the strength to cope with suffering, to take compassionate action, and the resilience to prevent compassion fatigue – an extreme state of tension and preoccupation with the suffering of others. These qualities support a wide range of goals, from improving personal relationships to making a positive difference in the world.

There are at least six current empirically-supported (Research Based) )interventions that focus on the cultivation of compassion:

A) Compassion-Focused Therapy: . . . . . . . . . . This focuses on two psychologies of compassion. The first is a motivation to engage with suffering, and the second is focused on action, specifically acting to help alleviate and prevent suffering. It is an integrated and multi-modal approach concerned with alleviating the sense of shame and high levels of self-criticism we often experience.

B) Mindful Self-Compassion: . . . . . . . . . . This was developed as a program to help cultivate self-compassion, that is treating ourselves with the same kindness, concern, and support we would show to a good friend. This combines the skills of mindfulness and self-compassion to enhance our capacity for emotional well-being. Its emphasis is on distinguishing between the inner critic and compassionate-self.

C) Compassion Cultivation Training: . . . . . . . . . . It draws its theoretical underpinnings from contemplative practices of Tibetan Buddhism and Western psychology. It delivers training in compassion practices across six steps:

D) Cognitively-Based Compassion Training: . . . . . . . . . . This draws from what is known as ‘lojong’ in Indo-Tibetan Buddhism and coaches practitioners to cultivate compassion through simple contemplative practices. It incorporates mindfulness and cognitive restructuring strategies to encourage a shift of perspective through reflection about ourselves and our relationship to others.

E) Cultivating Emotional Balance: . . . . . . . . . . This is based on Western scientific research on emotions, and traditional Eastern contemplative practices and is aimed at building emotional balance. Here there is an emphasis on understanding emotions and being able to recognize the emotions of others. It is an educational training method that creates pathways to compassion by training and teaching individuals to recognize the suffering of others and of oneself, and to tolerate the distress more effectively through learning new ways of managing emotions.

F) Compassion Meditations and Loving-Kindness Meditations: . . . . . . . . . .These are often combined and practiced together in compassion-based interventions to help settle the mind, increase compassion to self and others, and to improve mental health. They are meditations during which the aim is to express goodwill, kindness, and warmth towards others by silently repeating a series of mantras. Both practices involve a structured approach where individuals can learn to direct caring feelings towards oneself, then towards loved ones, then towards acquaintances, then towards strangers, then towards someone with whom one experiences interpersonal difficulties, and finally towards all living beings without distinction.

Can Compassion Be Measured?

Existing research based popular psychometric instruments (questionnaires) that are used in the measurement of compassion are mentioned below. Each has its own varying validity and focuses on different aspects of compassion.

  1. Compassionate love scale
    • Intended for the general population
    • Consists of two forms: one relating to close family and friends, and one focusing on humanity as a whole.
  2. Santa Clara brief compassion scale
    • Examines compassion in relation to strangers
  3. The compassion scale
    • Provides measure of compassion across domains that could be strengthened through guided coaching.
  4. Self-compassion scale
    • Does not include items specifically relating to being attentive to how one is feeling.
  5. The compassion scale (Pommier)
    • Based on the theory compassion consists of kindness, mindfulness, and common humanity.
  6. Relational compassion scale
    • Measures compassion for others, for themselves, their beliefs about how compassionate people are to one another, and their beliefs about how compassionate other people are towards them.
  7. Compassionate care assessment tool
    • This tool is completed by receivers in relation to their caregivers.
  8. The Schwartz Center compassionate care scale
    • Measures receivers’ ratings of compassionate care received from their caregivers.

Ways to Build and Cultivate Compassion in Daily Routines

The aim of these exercises and activities is to cultivate compassion in whatever state you currently occupy.

  • Begin each day with compassion in mind
  • Volunteer: . . . Donating our time to a worthwhile cause is just one of the ways we can actively show compassion to others.
  • Actively listen: . . .Being fully present and truly listening to others. Listening provides relief to those in a world that can be indifferent to suffering.
  • Have a self-compassion break – Taking a self-compassion break to help bring the important aspects of compassion to mind when you need it most. Example: Think of a situation that is causing us stress and tell ourselves ‘I am struggling in this moment and that’s ok’, ‘I am not alone’, and offering ourselves soothing words of acceptance.
  • Ask ourselves- How would I treat a friend? – We are often more critical and judgmental about our own struggles than those of others. How would we treat a friend experiencing hard times? Why treat ourselves any differently?
  • Practicing mindfulness – Mindfulness is the process of bringing one’s attention to experiences occurring in the present moment and develops the ability to recognize distress in ourselves while encouraging emotional balance in the face of adversity.
  • Keeping a compassion journal –to record the moments we experienced compassion, anything we felt bad about, and anything we judged ourselves harshly for. Write down some kind, understanding words of comfort.
  • Commonalities – Rather than focusing on how we differ from others, we can try instead to recognize what we have in common. Reflect on the commonalities we have with everyone else – we are all connected to the larger human experience.
  • Guided meditation – Compassion meditation and related practices can have many positive outcomes, including increasing self-compassion and other-focused compassion
  • Write a compassion letter to ourselves. Example: Think of something that tends to make us feel bad about ourselves. Now imagine an unconditionally loving and compassionate friend who can see all our strengths and weaknesses. Write a letter to ourself from the perspective of this friend, focusing on the perceived inadequacy we tend to judge ourselves for. What would this friend say from the perspective of unlimited compassion? After writing the letter, put it down for a little while. Then come back to it and read it again, really letting the words sink in.
  • The Eastern wisdom practice of Tonglen – take a moment to imagine all the people in the world who may be struggling in the same way that we are. Inhale and think of how we are experiencing the same feelings as others are. Exhale and focus on the compassion we feel both for ourself and for others.

We often consider some people to be more compassionate than others, but we have the potential to adopt a more compassionate outlook through training and deliberate practice. While it may be challenging, the cultivation of compassion is undeniably beneficial – to us and to those around us.

Content Curated By: Dr Shoury Kuttappa.

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THE DAILY STAND-UP MEETING: ALTERNATIVE BEHAVIOURS

Daily stand-up meetings might be the quickest way to waste your time as a leader. As a manager, you’ve likely witnessed this first hand. Your daily stand-up meetings have become bloated and unengaging, the more time passes and the bigger your team grows. Should you be doing something different? And if so, what? The time to kill the daily stand-up meeting has come. Here’s exactly why and what we should do instead…

Why A Daily Stand-Up Meeting Doesn’t Work

Many oars, too many directions: . . . . . . . . . . . The original intention behind a daily stand-up meeting is extremely sound. Popularized by the Agile methodology of project management, daily stand-up meetings are meant to share progress and identify any blockers the team is facing. For the few teams who strictly adhere to only sharing status updates and blockers, a daily stand-up can serve them well.

However, for most of us in practice, it’s a different story. We get overly excited and cram other intentions into our daily stand-ups: We want them to be an energizing morale booster for the team, a time to reflect on what went well, an opportunity for team members who don’t regularly talk to each other to feel connected… No wonder daily stand-up meetings start to run over, with folks rambling, and people disengaging.

Try to do all three at the same time, and you end up having too many oars, rowing in too many directions. A bloated, ineffective meeting manifests.

Twenty hours down the drain per week: . . . . . . . . . . . Say you are able to miraculously, consistently hold 10 – 15 minute daily stand-up meetings with your team. But as you switch gears to dig back into your work, what you don’t realize is that it takes an average of 20/25 minutes to get back to the task at hand.

This means the time a team member needs to recoup from the daily stand-up is longer than the daily stand-up meeting itself. That’s an irreversible 25 minutes taken away from every single one of your team members every week. So if you have 10 team members, that’s 20 hours poured down the drain. Is the cost of the interruption worth it?

Lack of recorded history: . . . . . . . . . . . Someone calls in sick and cannot make the daily stand-up meeting. A remote employee can’t participate in the daily stand-up because it’s 1AM their local time when it’s 9AM for the rest of the team. How do you ensure that everyone is on the same page, especially as your team grows and becomes more spread out? With daily stand-up meetings being in-person or over Zoom, you lack a shared recorded history of the progress being made.

This particularly becomes apparent when someone new joins the team. You’d love to be able to share the week-to-week progress the team has made to give them full context on a project… But with daily stand-ups meetings, that history is scattered in a series of haphazard notes at best and doesn’t provide the new hire a complete picture.

So What To Do Instead?

There are a few options for either replacing your daily stand-up meeting and/or alternatives to holding them.

  • Automate status updates with a tool.

Status updates are a critical part of ensuring everyone on the team is on the same page. But they don’t need to happen during an in-person daily stand-up meeting. Instead, you can ask folks to take 30 seconds to write a few bullet points on what they worked on yesterday, what they plan to work on today, and any blockers they have. They can answer on their own. An email or Whatsapp/Slack message every day asking, “What are you working on today?”, will also work. It takes a minute to respond and it helps orient the team’s day without pulling their attention away from the work itself.

You can customize the questions to be more specifically geared toward your team (e.g., “What’s something that might be blocking you today?”) and change the frequency to be as often as you’d like. With this, you also have a complete recorded history of everyone’s progress over time.

  • Use a monthly all-hands or weekly staff meeting to focus on other functions.

You’ve likely realized that, although well-intended, you have too many varying purposes for your original daily stand-up meeting (e.g., you wanted to align the team around a vision and help build rapport in the team). Decide what specific functions are most important in your team to foster, and then devote other meetings, processes, or tools to fulfilling these functions. For example, here are functions you could incorporate into a monthly all-hands meeting or weekly staff meeting…

  1. Reflection: Use a weekly staff meeting to encourage shared reflection about what could be better. For example, you could pose the question, “Knowing what we know now, what would you change about how we approached this project?”
  2. Recognition: Take time during a monthly all-hands meeting to highlight positive progress that’s been made. You could ask, for instance, “What’s something you’ve been surprised or encouraged to see us accomplish?” or “When is a moment you’ve felt proud of working at XXX, and why?”
  3. Connection: Carve out some time during the all-hands or staff meeting to enable people to connect with what they enjoy most about working on the team. You could ask fun non-work related questions like, “What’s the thing you bought with your own money?” or “Who’s the most famous person you’ve met?” You can also use our Social Questions Tool for this – we give you hundreds of questions just like this with our Social Questions.
  4. Vision: Use an all-hands meeting to align folks in your team around vision and how each team member contributes to that vision. For example, you could ask your team: “If someone were to ask you what the vision of our company is, would a clear answer come to mind? How do you feel your individual work is contributing to that vision?”

The best process results from what is deliberate and thoughtful – not what is convenient and familiar. Daily stand-up meetings are an antiquated relic. It’s time to sunset them.

Content Curated By: Dr Shoury Kuttappa