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AUTHENTIC LEADERSHIP: ROLE OF POSITIVE PSYCHOLOGY IN LEADERSHIP – Chapter 02

***Continued from Chapter 01 (Covered previously: Components of Authentic leadership, Characteristics Of Authentic Leaders, Significance of Authentic Leadership, Developing Authentic Leadership)

Link to Chapter 01:

Transactional vs Authentic Leadership – The Difference

Transactional leadership is also called Managerial Leadership. It works in a structured system where authority and the chain of command are clearly demarcated. The philosophy works on the principle of transaction, i.e., give and take of reward and punishment. The leader uses the carrot and stick transactional leadership approach to get work done from subordinates. If we consider Maslow’s Hierarchy of Needs, Transactional Leaders can be said to address the lower-level needs of security and acceptance.

Transactional leaders aim to fulfil their subordinates’ needs of security and social belonging that are at the bottom of this pyramid. The higher-level needs of esteem and self-actualization remain unaddressed by such leaders. Transactional Leadership works within a set organizational culture, and does not attempt to change or transform the culture as Transformational Leadership does.

Managers following this transactional leadership model place a lot of value on profits and share value, and keep their eyes fixed on the bottom line. Monetary benefits matter a lot to managers of transactional leadership mentality, to the extent that these drive their actions and their relationships with subordinates.

Authentic Leadership follows ancient Greek philosophy focusing on developing prudence, temperance, justice and fortitude in a leader. Authentic leadership is based on the leader’s ethical and honest relationships with followers. Trust and openness are the hallmark of such leaders. As the name suggests, authentic leaders are genuine about their relationships and their transactions. Authentic leaders value personal relationships and ethical interactions over monetary authentic leadership benefits and profits. Naturally, workers trust such leaders and are enthusiastic about working for them. Team spirit and individual effectiveness flourish in such an atmosphere.

So, the principles of authentic leadership are basically those of openness, trust, and doing away with pretenses and deception. Authentic leadership does not involve play-acting, in which leaders exhibit a different personality in the workplace and a different one in their personal lives. Authentic leaders demonstrate these five qualities:

The authentic leader’s personal history, including life-events (trigger events), help in leadership formation. The moral development and values of authentic leaders are influenced by these personal histories and trigger events.

Transactional vs Authentic Leadership

Unearthing Our Authentic Leadership

How do we develop as an authentic leader? Discovering our authentic leadership requires us to test ourselves, our values, and our beliefs through real-world experiences. This is not an easy process as we are constantly buffeted by the demands of the external world, the model of success that others hold out for us, and our search to discover our truth. Because there is no map or direct path between where we are now and where we will go on our leadership journey, we need a compass to stay focused on our True North and get back on track when we are pulled off by external forces or are at risk of being derailed.

The compass is a dynamic tool that you can update and calibrate after every experience to ensure that each step we take on our leadership journey is consistent with how we want to lead our life. Because our circumstances, opportunities, and the world around us are always changing, we will never stop calibrating our compass.

When each part of our compass is well developed, we will be pointed toward our True North. The following fundamental questions can help in calibrating ourselves towards our true north:

Authentic Leadership and Emotional Intelligence

Self-awareness is the first element of Emotional Intelligence, or EQ, that psychologist Daniel Goleman, author of Emotional Intelligence, uses in describing the leader’s role. While intellectual intelligence, or IQ, has long been thought of as an essential characteristic for managers, EQ may be more important for authentic leaders. Too many leaders believe that by being the smartest person in the room, they can use their intellect to carry the day. As a result, they over-power less forceful voices that may have the vital ideas, insights, and answers they need to succeed.

  1. Finding the Right Role. . . – >

Whether we are in a start-up, a turnaround situation, or a growth opportunity, the better we know ourself, the more likely we are to choose the right role for ourselves.

2. Increasing Self-Confidence. . . – >

When leaders know themselves well, they become comfortable in their own skin. Adobe CEO Bruce Chizen once felt insecure about working in the technology industry because he was not an engineer. When he recognized his strong business and product-marketing skills and his ability to learn about engineering, a switch flipped in Chizen’s mind. After that, he became increasingly self-confident: “I understood myself well enough to know what I didn’t know, but also knew enough to feel comfortable. That awareness helped me find real self-confidence.”

3. Being Consistent. . . – >  

By being aware of their actions and intentions, leaders act consistently in different situations and gain the trust of others. Former American Airlines CEO Don Carty reasoned, “You cannot motivate people unless you talk and walk in the same way. How can you expect an employee to be pleasant with a customer if you’re not pleasant with the employee?”

4. Connecting with Others. . . . – > 

Most leaders see the process of gaining self-awareness as crucial to their ability to build strong relationships. Those who are comfortable with themselves tend to be more open and transparent—which includes sharing their vulnerabilities.

5. Complementary Skills. . . . – > 

Leaders who know their strengths and weaknesses can fill their skill gaps with colleagues that complement them. Ned Barnholt, Agilent’s former CEO, said, “You understand your strengths and shortcomings and try to build a strong team around you. I didn’t grow up as an accountant so I surround myself with excellent financial people. That’s a lot better than trying to be somebody you’re not.”

The advice to “know yourself” is thousands of years old. But knowing ourselves at the deepest level is not easy, as we are complex human beings with many aspects to our character. We are constantly evolving, as we test ourselves in the world, are influenced by it, and adapt to our environment—all in an attempt to find our unique place.

Content Curated By: Dr Shoury Kuttappa

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AUTHENTIC LEADERSHIP: ROLE OF POSITIVE PSYCHOLOGY IN LEADERSHIP – Chapter 01

Authenticity has been explored throughout history, from Greek philosophers to the work of Shakespeare (“To thy own self be true.” –Polonius, Hamlet). Authentic leadership has been explored sporadically as part of modern management science, but found its highest levels of acceptance since Bill George’s 2003 book, Authentic Leadership.

Authentic leaders put legitimacy, ethics and positive psychological capacities first. Authentic leadership emphasizes how a leader can gain legitimacy and build trust through developing honest relationship with followers. Authentic leadership is defined in the following way:

This approach to leadership focuses on the ethical dimensions of the relationship between follower and leader and describes those behaviours that result in a trusting relationship. Authentic leaders have a positive outlook on life and are truthful and open in their interactions with others. They build trust with their subordinates and generate enthusiasm for project which enables effective individual and team performance.

Many researchers and practitioners have advocated for organizations to embrace the concept of authentic leadership because it can lead to stronger relationships and a commitment to the vision of the organization. The authentic leadership approach advocates for ethical standards rather than a focus on profit.

Components of Authentic leadership

The research on authentic leadership suggests that there are four major components, which are:-

An authentic leader shows self-awareness through reflecting on their own strengths, weakness and values. An authentic leader truly knows themselves and values their gifts and recognizes their limitations. When authentic leaders demonstrate relational transparency, they openly share their own thoughts and beliefs yet do not overly display their emotions to followers; they maintain a good balance.

Moreover, authentic leaders are balanced in their approach because they solicit opinions from subordinates and welcome opposing viewpoints and consider the value of these viewpoints in a fair manner. Authentic leaders also display a strong moral code that they demonstrate in their relationships and decision-making; this ethical foundation resistant to external forces.

  1. Authentic leaders are characterized by a high level of self-awareness…->

Faking ethical constraints is a sign of inauthenticity and authentic leaders need to be both truthful and ethical. Moreover, it is difficult to be self-aware, transparent, and balanced in processing information without the moral maturity associated with a positive personal value system. Authentic leaders show self-awareness through ensuring that their internal values reflect their behaviours and this process of self-regulation enables authentic leaders to withstand external pressure and influence.

2. Authentic leaders admit mistakes and share their successes…->

It is important to distinguish relational transparency from impression management. Authentic leaders do not engage in impression management strategies yet persist in aligning their core values with their intentions and behaviours within the firm. When a leader displays relational transparency they share both their strengths and weaknesses with others. They display authenticity through admitting when they make mistakes and sharing their successes with their subordinates.

3. Authentic leadership is connected with sharing feelings and motives…->

In displaying relational transparency, authentic leaders share their feelings and motives. Authentic leaders are connected with their values and morals and share these values openly with others. When authentic leaders show relational transparency, they communicate openly and are real in their relationships with others.

Without sharing sensitive information, authentic leaders are open and honest in a genuine way and choose to share appropriate information. This aspect of authentic leadership demonstrates high self-awareness because authentic leaders understand what drives them to do well and allows them to build strong and authentic relationships with their followers.

4. Authentic leaders have an internalized moral perspective…->

This internalized moral perspective results in ethical decision-making and behaviour. Moreover, authentic leaders balance information before making a decision and they based these decisions on their core set of values.

Authentic Leadership Programs

It also appears that organizations can implement authentic leadership programs to enable managers to become more authentic. The concept of authentic leadership is based on a mixture of individual differences and skills so is a multi-dimensional concept. These types of training and development programs can focus on allowing managers to become more self-aware so they are in tune with their values.

An Authentic Leadership Dossier describes the four key components of authentic leadership with a particular focus on development of self-awareness in order for managers to:

The dossier also suggests that organizations can develop authentic leadership interventions that allow managers to become more self-aware.

Significance of Authentic Leadership

This type of genuine leadership style promotes open communication within a team and has wide-reaching benefits within a department. Employee morale is increased when team members feel that their concerns can be voiced and addressed. And productivity is increased when team members work together under a strong leader. Authentic leadership also promotes a healthy company culture and in effect creates a positive brand voice in the marketplace.

Characteristics Of Authentic Leaders

In order to be a successful leader and encourage increased employee performance, an authentic leader must possess several characteristics, including:

Developing Authentic Leadership

An authentic leader must commit to ongoing development. The following are steps we can take to become a more authentic leader:

***To be continued in Chapter 02 (Transactional vs Authentic Leadership, Unearthing Our Authentic Leadership, Authentic Leadership and Emotional Intelligence)

Link to Chapter 02:

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PERSPECTIVES ON FAMILY SYSTEMS & BEHAVIOURS: THE BOWEN THEORY- (CHAPTER 02)

***Continued from Chapter 01 (Covered previously: Diwali & Family Ties, Bowen Family Systems, Three out of the eight concepts of the Bowen Theory Views)

Link to Chapter 01:

04: Family Projection Process

Children inherit many types of problems (as well as strengths) through the relationships with their parents, but the problems they inherit that most affect their lives are relationship sensitivities such as heightened needs for attention and approval, difficulty in dealing with expectations, the tendency to blame oneself or others, feeling responsible for the happiness of others or that others are responsible for one’s own happiness, and acting impulsively to relieve the anxiety of the moment rather than tolerating anxiety and acting thoughtfully. The projection process follows three steps:

These steps of scanning, diagnosing, and treating begin early in the child’s life and continue. The child grows to embody the fears and perceptions of the parent.

Example:- . . . parents perceive their child to have low self-esteem, they repeatedly try to affirm the child, and the child’s self-esteem grows dependent on their affirmation.

Parents often feel they have not given enough love, attention, or support to a child’s manifesting problems, but they have invested more time, energy, and worry in this child than in other siblings. The siblings less involved in the family projection process have a more mature and reality-based relationship with their parents that fosters the siblings developing into less needy, less reactive, and more goal-directed people. The mother is usually the primary caretaker and more prone than the father to excessive emotional involvement with one or more of the children. The father typically occupies the outside position in the parental triangle, except during periods of heightened tension in the mother-child relationship.

05: Multigenerational Transmission Process

This describes how small differences in the levels of differentiation between parents and their offspring lead over many generations to marked differences in differentiation among the members of a multigenerational family. The information creating these differences is transmitted across generations through relationships. The transmission occurs on several interconnected levels ranging from the conscious teaching and learning of information to the automatic and unconscious programming of emotional reactions and behaviours.

The combination of parents actively shaping the development of their offspring, offspring innately responding to their parents’ moods, attitudes, and actions, and the long dependency period of human offspring results in people developing levels of differentiation of self that is similar to their parents’ levels. The next step in the multigenerational transmission process is people predictably selecting mates with levels of differentiation that match their own. As these processes repeat over multiple generations, the differences between family lines grow increasingly marked.

The Level of differentiation can affect longevity, marital stability, reproduction, health, educational accomplishments, and occupational successes. The highly differentiated people have unusually stable nuclear families and contribute much to society; the poorly differentiated people have chaotic personal lives and depend heavily on others to sustain them. A key implication of the multigenerational concept is that the roots of the most severe human problems as well as of the highest levels of human adaptation are generations deep.

For example:-.. . if a family programs someone to attach intensely to others and to function in a helpless and indecisive way, he/she will likely select a mate who not only attaches to him/her with equal intensity, but one who directs others and makes decisions for them.

06: Emotional Cut-off

This explains about people managing their unresolved emotional issues with parents, siblings, and other family members by reducing or totally cutting off emotional contact with them. Emotional contact can be reduced by people moving away from their families and rarely going home, or it can be reduced by people staying in physical contact with their families but avoiding sensitive issues. Relationships may look “better” if people cut-off to manage them, but the problems is dormant and not resolved. People risk making their new relationships too important.

For example:- . . .the more a man cuts off from his family of origin, the more he looks to his spouse, children, and friends to meet his needs. This makes him vulnerable to pressuring them to be certain ways for him or accommodating too much to their expectations of him out of fear of jeopardizing the relationship.

People who are cut-off may try to stabilize their intimate relationships by creating substitute “families” with social and work relationships. An unresolved attachment can take many forms.

Examples may be:-

People often look forward to going home, hoping things will be different this time, but the old interactions usually surface within hours. It may take the form of surface harmony with powerful emotional undercurrents or it may deteriorate into shouting matches and hysterics. Both the person and the family may feel exhausted even after a brief visit. It may be easier for the parents if an adult child keeps distance. The family are relieved when the person leaves.

07: Sibling Position

People who grow up in the same sibling position predictably have important common characteristics. Where a person is in the birth order in the family, has an influence on how he/she relates to her parents and siblings. Oldest children tend to gravitate to leadership positions and youngest children often prefer to be followers. The characteristics of one position are not “better” than those of another position, but are complementary. Some examples:. .

People in the same sibling position may exhibit marked differences in functioning. The concept of differentiation can explain some of the differences. For example:. . . . .. . . rather than being comfortable with responsibility and leadership, an oldest child who is anxiously focused on may grow up to be markedly indecisive and highly reactive to expectations. Consequently, his younger brother may become a “functional oldest,” filling a void in the family system. He is the chronologically younger child, but develops more characteristics of an oldest child than his older brother. Middle children may exhibit the functional characteristics of two sibling positions.

The sibling positions of a person’s parents are also important to consider. An oldest child whose parents are both youngests’ encounters a different set of parental expectations than an oldest child whose parents are both oldests’.

08: Societal Emotional Process

Each concept in Bowen theory applies to nonfamily groups, such as work and social organizations. The concept of societal emotional process describes how the emotional system governs behaviour on a societal level, promoting both progressive and regressive periods in a society. Cultural forces are important in how a society functions but are insufficient for explaining the ebb and flow in how well societies adapt to the challenges that face them.

In times of regression (like the current pandemic), people act to relieve the anxiety of the moment rather than act on principle and a long-term view. A regressive pattern began unfolding in society after World War II. It worsened some during the 1950s and rapidly intensified during the 1960s. The “symptoms” of societal regression include a growth of crime and violence, an increasing divorce rate, a more litigious attitude, a greater polarization between racial groups, less principled decision-making by leaders, the drug abuse epidemic, an increase in bankruptcy, and a focus on rights over responsibilities. Human societies undergo periods of regression and progression in their history.

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PERSPECTIVES ON FAMILY SYSTEMS & BEHAVIOURS: THE BOWEN THEORY -CHAPTER 01

Diwali, also known as the Festival of Lights, symbolizes the spiritual “victory of light over darkness, good over evil, and knowledge over ignorance”.  Celebrations are wonderful ways in which our deep physical, social and psychological needs are met. The family is an important institution that plays a crucial role in the lives of most Indians. In this era of nuclear families, where we experience clashes and misunderstanding on multiple occasions, the survival and dignified growth of family relationships becomes a concern.

Diwali & The Four Life Stages – Varnashrama Dharma

Diwali is not only a festival of lights but also the festival of family relations and celebration. In Ancient India, for the optimum fulfilment, satisfaction and peace in one’s life, the stages of life were discussed as the ‘ashramas’ or ‘Varnashrama Dharma’.

The Varnashrama Dharma system consists of four age-based life stages discussed in Indian texts of the ancient and medieval eras. The child begins his or her life with Brahmacharya stage as a student, then progresses to the Grihastha stage of a householder, then retires to Vanaprastha stage and finally accepts the Sanyasa stage of renunciation.

The Grihastha Ashrama stage (after the marriage of an individual) is considered the most important of all stages in the social, cultural and economic context, as human beings not only pursued a virtuous life, they produced food and wealth that sustained people in other stages of life, as well as, the offspring, that continued mankind. This stage is also where the most intense physical, sexual, emotional, occupational, social and material attachments exist in a human beings life.

Almost all the festivals in India are concentrated around this concept of celebration with family and friends. However, Diwali celebrates the Grihastha stage to the fullest sense by focusing on the multiple aspects and qualities of it, highlighting the need to enjoy and appreciate each member of the family with deserving importance and their mutual bonding with other members of the family. It is almost a complete compendium of coordination of members of family, respect towards each other, love, affection, care and sharing, human values of forgiving, gratitude and humility.

Diwali helps us to seamlessly transmit family values and find our place in the circle of life. Coming together to celebrate a festive occasion reinforces family relationships, provides ample opportunities for bonding and nourishes emotional attachments. Happy memories become positive inner resources that help to calm the mind – they release the feel-good chemicals in the brain. Creating happy memories helps us remember the good times more than the bad ones.

The Bowen Family Systems Theory

The Bowen family systems theory was developed by psychiatrist and researcher Dr Murray Bowen (1913–90). In recent years Bowen’s concept of ‘differentiation of self’ — which describes differing levels of maturity in relationships — has been shown by researchers to be related to important areas of well-being, including marital fulfilment, and the capacity to handle stress, make decisions and manage social anxiety.

Bowen’s theory lends a perspective to understand the variations in how different people manage similarly stressful circumstances. The theory looks at our personal and relationship problems as coming from exaggerated responses, to sensing a threat to family harmony and that of other groups. Some examples from daily life:

Bowen’s concept of ‘differentiation of self’ forms the basis of a systems understanding of maturity. The concept of differentiation refers to the ability to think as an individual while staying meaningfully connected to others. It describes the varying capacity each person has to balance their emotions and their intellect, and to balance their need to be attached with their need to be a separate self. The best way to grow a more solid self was in the relationships that make up our original families; running away from difficult family members would only add to the challenges in managing relationship upsets.

The Eight Concepts

01: Triangles

A triangle is a three-person relationship system. It is considered the building block or “molecule” of larger emotional systems because a triangle is the smallest stable relationship system. A two-person system is unstable because it tolerates little tension before involving a third person. A triangle can contain much more tension without involving another person because the tension can shift around three relationships. If the tension is too high for one triangle to contain, it spreads to a series of “interlocking” triangles. Spreading the tension can stabilize a system, but nothing gets resolved.

A triangle creates an odd man out, which can be a difficult position for individuals to tolerate. Anxiety generated by anticipating, being, or by being the odd man out is a potent force in triangles. The patterns in a triangle change with increasing tension. In calm periods, two people are comfortably close “insiders” and the third person is an uncomfortable “outsider.” The insiders actively exclude the outsider, and the outsider works to get closer to one of them. Someone is always uncomfortable in a triangle and pushing for change. The insiders solidify their bond by choosing each other in preference to the less desirable outsider.

People’s actions in a triangle reflect their efforts to assure their emotional attachments to important others, their reactions to too much intensity in the attachments, and their taking sides in others’ conflicts. When someone chooses another person over oneself, it arouses particularly intense feelings of rejection. If mild to moderate tension develops between the insiders, the most uncomfortable one will move closer to the outsider. One of the original insiders now becomes the new outsider and the original outsider is now an insider.

At a high level of tension, the outside position becomes the most desirable. If severe conflict erupts between the insiders, one insider opts for the outside position by getting the current outsider fighting with the other insider. If the manoeuvring insider is successful, he gains the more comfortable position of watching the other two people fight. When the tension and conflict subside, the outsider will try to regain an inside position.

Examples:

02: Differentiation of Self

Families and other social groups tremendously affect how people think, feel, and act, but individuals vary in their susceptibility to a “groupthink” and groups vary in the amount of pressure they exert for conformity. These differences between individuals and between groups reflect differences in people’s levels of differentiation of self. The less developed a person’s “self,” the more impact others have on her/his functioning and the more she/he tries to control, actively or passively, the functioning of others.

The basic building blocks of a “self” are inborn, but an individual’s family relationships during childhood and adolescence primarily determine how much “self” he develops. Once established, the level of “self” rarely changes unless a person makes a structured and long-term effort to change it.

People with a poorly differentiated “self” depend so heavily on the acceptance and approval of others that either they quickly adjust what they think, say, and do to please others or they dogmatically proclaim what others should be like and pressure them to conform. An extreme rebel is a poorly differentiated person too, but she/he pretends to be a “self” by routinely opposing the positions of others.

People with a well-differentiated “self” are able to recognize their realistic dependence on others, and can stay calm and clear headed enough in the face of conflict, criticism, and rejection. They can distinguish thinking rooted in a careful assessment of the facts, from thinking clouded by emotionality. Thoughtfully acquired principles help guide decision-making about important family and social issues, making them less at the mercy of the feelings of the moment. What they decide and what they say matches what they do. They can act selflessly, but their acting in the best interests of the group is a thoughtful choice, not a response to relationship pressures.

03: Nuclear Family Emotional Process

The concept of the nuclear family emotional system describes four basic relationship patterns that govern where problems develop in a family. The forces primarily driving them are part of the emotional system. The tension level depends on the stress a family encounters, how a family adapts to stress, and on a family’s connection with extended family and social networks. Tension increases the activity of one or more of the four relationship patterns. Where symptoms develop depends on which patterns are most active. The four basic relationship patterns are:

The more anxiety one person or one relationship absorbs, the less other people must absorb. This means that some family members maintain their functioning at the expense of others. People do not want to hurt each other, but when anxiety chronically dictates behaviour, someone usually suffers for it.

***To be continued in Chapter 02 (Points 04 to 08) Link to Chapter -02:

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WORK ETHOS & PRINCIPLES: BEHAVIOURS ASSOCIATED

A Story: The Work Ethic of Albert Einstein

Einstein’s most famous contribution to science, the general theory of relativity, was published in 1915. He won the Nobel Prize in 1921. Yet, rather than assume he was a finished product, Einstein continued to work and contribute to the field for 40 more years. Up until the moment of his death, Albert Einstein continued to squeeze every ounce of greatness out of himself. He never rested on his laurels. He continued to work even through severe physical pain and in the face of death.

Einstein died of internal bleeding caused by the rupture of an abdominal aortic aneurysm. One physician familiar with Einstein’s case wrote, “For a number of years he had suffered from attacks of upper abdominal pain, which usually lasted for 2-3 days and were often accompanied by vomiting. These attacks usually occurred about every 3 or 4 months.” Einstein continued to work despite the pain. He published papers well into the 1950s. Even on the day of his death in 1955, he was working on a speech he was scheduled to give on Israeli television, and he brought the draft of it with him to the hospital. The speech draft was never finished.

When Ralph Morse (a photographer for LIFE Magazine) walked into Einstein’s office, he snapped a photo of the desk where Albert Einstein had been working just hours before. Nobody knew it yet, but Einstein’s body would be cremated before anyone could capture a final photo of him. As a result, Morse’s photo of Einstein’s desk would soon become the final iconic image of the great scientist’s career.

Everyone has a gift to share with the world, something that both lights us on fire internally and serves the world externally, and this thing–this calling–should be something we pursue until our final breath. Whatever it is for us, our lives were meant to be spent making our contribution to the world, not merely consuming the world that others create.

Hours before his death, Einstein’s doctors proposed trying a new and unproven surgery as a final option for extending his life. Einstein simply replied, “I have done my share, it is time to go. I will do it elegantly.” We cannot predict the value our work will provide to the world. That is fine. It is not our job to judge our own work. It is our job to create it, to pour ourselves into it, and to master our craft as best we can. We all have the opportunity to squeeze every ounce of greatness out of ourselves that we can. We all have the chance to do our share.

How Do Prisoners of War Stay Alive?

Prisoners of war who have managed to survive the most brutal conditions will often claim one of the most important factors in survival is not food or water, but a sense of dignity and self–worth. In other words, the only thing that keeps some men alive in the direst of circumstances is the belief that they are worthy of being alive. Applying this to our daily lives, it makes sense that longevity would be prevalent in cultures where contribution is baked into everyday life.

For example, let’s take a culture where it’s common to go to the neighbour’s house and talk each night. During a face–to–face conversation, we have to either contribute or sit silently in the corner like a weirdo. The act of contributing to a conversation, no matter how simple it seems, allows us to derive a small sense of self–worth. Being a meaningful part of a conversation makes us feel like were a worthwhile part of the neighbour’s life. When we add up all of the small contributions to the many conversations over the years, it’s easy to see how we can develop a strong sense of self–worth when we live in a culture where contribution is typical.

Contributing vs. Consuming

We alter the course of other’s lives by what we create and contribute. When we speak or write or act, we influence the people around us. When we contribute something to the world, we matter. And thus the act of creating enhances our feelings of self–worth.

That is often lost online as it is becoming increasingly easy to spend our time consuming rather than contributing. Most of the time on those devices and networks is spent consuming what someone else has created rather than contributing our own ideas and work. The result, I believe, is that our sense of self–worth slowly dwindles.

These contributions don’t have to be major endeavours. Cooking a meal instead of buying one. Playing a game instead of watching one. Writing a paragraph instead of reading one. We do not have to create big contributions, but just need to live out small ones each day.

Too often we spend our lives visiting the world instead of shaping it. We can be an adventurer, an inventor, an entrepreneur, an artist. Contributing and creating doesn’t just make us feel alive, it keeps us alive.

Elements of A Strong Work Ethic

But when can we describe our work ethic to be good and strong? Some elements that serve as a solid foundation for a strong work ethic are:

Integrity: . . . . . . . . Its greatest impact is seen in our relationships with the people around us, which is why integrity is seen as one of the most important ingredients of Trust. According to Robert Shaw, you can earn a certain level of trust if you are able to achieve results while demonstrating concern for others and acting with integrity the whole time. Hence, the formula:

Acting with integrity, in this context, also means behaving in a consistent manner. For example, if we are part of a team, our behaviour should be in tune with everyone, in accordance with a clear set of guidelines in working together toward a clear purpose.

Emphasis on Quality of Work: . . . . . . . . If we show dedication and commitment to coming up with very good results in our work, then our work ethic will definitely shine.

While some employees do only the barest minimum, or what is expected of them, there are those who go beyond that. They do more, they perform better, and they definitely go the extra mile to come up with results that surpass expectations. Clearly, these employees are those who belong to the group with a solid work ethic.

Professionalism: . . . . . . . . The word “professionalism” is often perceived as something that is too broad or wide in scope, covering everything from our appearance to how we conduct ourselves in the presence of other people. It is so broad and seemingly all-encompassing that many even go so far as to say that professionalism equates having a solid work ethic.

Discipline: . . . . . . . .Work ethic is something that emanates from within. We can tell someone to do this and that, be like this and like that, over and over, but if they do not have enough discipline to adhere to the rules and follow through with their performance, then there is no way that they can become the productive employees that the company wants.

Sense of Responsibility: . . . . . . . . The moment we became part of the organization and were assigned tasks and duties, we have a responsibility that we must fulfil. If we have a strong work ethic, we will be concerned with ensuring that we are able to fulfil our duties and responsibilities. We will also feel inclined to do our best if we want to get the best results.

Sense of Teamwork: . . . . . . . . As an employee, we are part of an organization. We are simply one part of a whole, which means we have to work with other people. If we are unable to do so, this will put our work ethic into question. Work ethic is also continuously shaped by relationships, specifically on how we are able to handle them in achieving goals, whether shared or individual.

Other traits of good work ethics include:

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THE IMPOSTOR SYNDROME: BEHAVIORS ASSOCIATED – (CHAPTER 01)

What Is Imposter Syndrome?

Impostor syndrome (also known as impostor phenomenon, impostor-ism, fraud syndrome or the impostor experience) is a psychological pattern in which an individual doubts their skills, talents, or accomplishments and has a persistent internalized fear of being exposed as a “fraud”. Impostor syndrome refers to an internal experience of believing that we are not as competent as others perceive us to be. While this definition is usually narrowly applied to intelligence and achievement, it has links to perfectionism and the social context.

To put it simply, imposter syndrome is the experience of feeling like a phony—we feel as though at any moment we are going to be found out as a fraud—like we do not belong where we are, and we only got there through dumb luck. It can affect anyone no matter their social status, work background, skill level, or degree of expertise.

Impostor syndrome is different from the standard “fake it until you make it” in that impostor syndrome impacts people who have already made it in a big way. People like Neil Armstrong, Michelle Obama, and Tom Hanks have all had bouts with impostor syndrome. If people who’ve achieved that level of success feel impostor syndrome, it’s a pretty normal feeling for any of us to feel the same.

Imposter syndrome takes up a lot of emotional energy and physical time, both of which we could be investing in our business, relationships, or personal life. It can also drive hesitation and prevent us from taking on opportunities that can propel our success. Imposter syndrome also occurs in normal human-to-human relationships. Based on this syndrome, continuing doubts about people and individual defense mechanisms are considered difficult to achieve healthy relationships.

Despite external evidence of their competence, those experiencing this phenomenon remain convinced that they are frauds and do not deserve all they have achieved. Individuals with impostorism incorrectly attribute their success to luck, or interpret it as a result of deceiving others into thinking they are more intelligent than they perceive themselves to be.

Common Characteristics of Imposter Syndrome

Causes of Imposter Syndrome

While for some people, impostor syndrome can fuel thoughts of motivation to achieve, this usually comes at a cost in the form of constant anxiety. We might over-prepare or work much harder than necessary to “make sure” that nobody finds out we are a fraud. This sets up a vicious cycle, in which we think that the only reason we survived that class presentation was that we stayed up all night rehearsing. The problem with impostor syndrome is that the experience of doing well at something does nothing to change our beliefs. It’s as though we cannot internalize our experiences of success.

This makes sense in terms of social anxiety if we received early feedback that we were not good at social or performance situations. Our core beliefs about ourselves are so strong, that they do not change, even when there is evidence to the contrary. The thought process is: If we do well, it must be the result of luck because a socially incompetent person just doesn’t belong.

Impostor Syndrome and Social Anxiety

Eventually, these feelings worsen anxiety and may lead to depression. People who experience impostor syndrome also tend not to talk about how they are feeling with anyone and struggle in silence, just as do those with social anxiety disorder.

Impostor syndrome and social anxiety may overlap. We might be in a conversation with someone and feel as though they are going to discover our social incompetence. We might be delivering a presentation and feel as though we just need to get through it before anyone realizes we really don’t belong there. While the symptoms of social anxiety can fuel feelings of impostor syndrome, this does not mean that everyone with impostor syndrome has social anxiety or vice versa. People without social anxiety can also feel a lack of confidence and competence. Impostor syndrome often causes normally non-anxious people to experience a sense of anxiety when they are in situations where they feel inadequate.

Identifying Impostor Syndrome

Self reflective inquiry can help in the identification Some of these stimulus may be:

The negative thinking, self-doubt, and self-sabotage that often characterize imposter syndrome can have an effect on many areas of our life.

Impostor syndrome Appearance

Impostor syndrome can appear in a number of different ways:

Impostor Syndrome and Procrastination

Impostor syndrome can send us into some very interesting cycles of procrastination and over preparation.

  1. Impostor syndrome drives us to over-prepare or procrastinate achievement-related tasks
  2. The results of our over preparation and procrastination feed more impostor syndrome

It’s a cycle called the Impostor Cycle. Here’s how it works. Think about having done something in the past – any achievement-related task like taking a test, giving a presentation at work, playing an open-mic night, or even writing an article.  Here is how it flows:

The Procrastination Path

If we procrastinate on that task, then we will rush at the end of our procrastination habit to cram in the work we have to do. In this situation, no one knows that we procrastinated except for us. When the task goes well, a normal feedback-loop would boost our confidence. But in the Impostor Cycle loop, we discount the positive feedback that we receive because we know that we procrastinated. We start to feel like we have fooled people yet again and did not earn that positive feedback. 

The next time we receive a task, we know that this could be the time that we fail and people figure out that we have been a fraud the entire time. So our ego kicks and it avoids the task and procrastinates againThis creates a see-saw battle between procrastination and impostor syndrome that is challenging to interrupt.

Over Preparation Path

Over preparation has two potential impostor cycles.

***To be continued in Chapter 02 (Root causes, measuring Imposter Syndrome, Ways to identify and cope) – Link to Chapter -02:

Content Curated By: Dr Shoury Kuttappa.

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THE IMPOSTOR SYNDROME: BEHAVIORS ASSOCIATED – (CHAPTER 02)

***Continued from Chapter 01 (Covered previously: Meaning, Characterestics, Apparance and Manifestation)

Link to Chapter 01:

Root Causes — And Potential Solutions 

Regardless of how or why people may feel like an impostor occasionally, this syndrome is all about the stories that we tell ourselves. We step out with an idea, then when someone says “no,” we retreat and the cycle repeats. The stories may not be true anymore, but they become a habit.  It may happen in school and then in meetings at work. Our ideas get shut down as someone says, “I’ve been here 11 years and that won’t work.” We develop complex coping mechanisms around these stories and deepen the groove in our brain of the thoughts and behaviours, making it very difficult to break the mental connections we’ve made – or to step into our brilliance, whatever it may be.

Measuring Impostor Syndrome

The first scale designated to measure characteristics of impostor syndrome phenomenon came in 1985, called the Clance impostor phenomenon scale (CIP). The scale can be used to determine if characteristics of fear are present, and to what extent. The aspects of fear include the fear of evaluation, fear of not continuing success and fear of not being as capable as others.  The Impostor phenomenon can be distinguished by the following six dimensions:

By this model, for an individual to be considered to experience impostorism, at least two of these aspects have to be present.

Coping with Impostor syndrome

To begin to get past this, we need to engage in deep self reflection. Some questions that may help are:

Perfectionism plays a significant role in impostor syndrome. We might think that there is some perfect “script” for conversations and that we cannot say the wrong thing. We probably have trouble asking for help from others and may procrastinate due to our own high standards. To move past these feelings, we need to become comfortable confronting some of those deeply ingrained beliefs we hold about ourselves. This can be hard because we might not even realize that we hold them, but here are some techniques we can use:

Rewire Your Brain 

Small changes are great, but it’s the deeper changes that have lasting impact. The biggest step toward gradually breaking through impostor syndrome is to change the way our brain chemically responds to negative messages. Self-imposed limitations are the greatest barrier to change. Few ways in which we can begin to turn potential self-limiting challenges into strengths – and train our brain to make new, more productive connections may be:

A) Learning how to sit in inquiry: . . . . . . . . . . . .  Turning questions into curiosity: Instead of just asking “Why did that happen?” ask, “How could it be different next time?” Use of solution-focused thinking such as, “What stopped me from making this mistake this time, and how can I practice more of that skill?”, etc.  Identify our stronger skills so that we can build on them rather than repeat mistakes.

B) Practicing periods of useful reflection: . .. . . . Ruminating on issues does not solve anything, or everything would be fixed. Worries are just made-up stories. Attaching facts to worries in order to gain insight and a fresh perspective helps. When we feel a judgment popping up (which will often be subjective), ask ourselves, “What are the facts?”

C) Use of “and” instead of “but” to weigh things more evenly: . . . . . It’s all about the words we use. Most of the time, replacing “but” with “and” will lend a fresh perspective. Practice of not speaking in absolutes. Turn “I always…” into “I sometimes…” and we will literally change our brainwaves.

D) Post reminders of past successes: . . . . . . .  Hang our degrees, accolades and thank-you cards where we can see them, so that we are constantly reminded of the times we performed well in the past. We all need signposts to remind ourselves as we get caught up in our daily work. Let them become our pep talk and reminders of our brilliance, especially before important meetings or conversations.

Practicing a more mindful, inquisitive approach to impostor syndrome can go a long way toward alleviating its power over us in the workplace. True change begins on a personal level, but its effects need to be taken seriously at an organizational level as well.

Content Curated By: Dr Shoury Kuttappa.

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INVERSION AS A CRITICAL THINKING APPROACH: BEHAVIOURS ASSOCIATED

The ancient Stoic philosophers like Marcus Aurelius, Seneca, and Epictetus regularly conducted an exercise known as a premeditatio malorum, which translates to a “premeditation of evils.” The goal of this exercise was to envision the negative things that could happen in life. For example, the Stoics would imagine what it would be like to lose their job and become homeless or to suffer an injury and become paralyzed or to have their reputation ruined and lose their status in society.

The Stoics believed that by imagining the worst-case scenario ahead of time, they could overcome their fears of negative experiences and make better plans to prevent them. While most people were focused on how they could achieve success, the Stoics also considered how they would manage failure. This way of thinking, in which we consider the opposite of what we want, is known as inversion. It is a rare and crucial skill that nearly all great thinkers use to their advantage.

How Great Thinkers Shatter the Status Quo with Inversion

The German mathematician Carl Jacobi made a number of important contributions to different scientific fields during his career. In particular, he was known for his ability to solve hard problems by following a strategy of man muss immer umkehren or, loosely translated, “invert, always invert.” Jacobi believed that one of the best ways to clarify our thinking was to restate math problems in inverse form. He would write down the opposite of the problem he was trying to solve and found that the solution often came to him more easily.

Inversion Vs Reverse Engineering

The Inversion Thinking concept finds its roots in how mathematicians solve complex problems. Look at any problem backward and turn the situation upside down to find the solution. Also, it is not to be confused with reverse engineering.

In reverse engineering we work backward from an achieved solution. For example, if we want to achieve a target of 10 customers, we need to submit 30 proposals, then to give 30 proposals we have to prospect 100 customers and for that every day we should meet 5 customers. This is simple reverse engineering, reversing from a positive result. But in Inversion Thinking, we consider the opposite of what we want. What if the opposite was true? What if I focused on a different side of this situation?

Inversion is a powerful thinking tool because it puts a spotlight on errors and roadblocks that are not obvious at first glance. What if the opposite was true? What if I focused on a different side of this situation? Instead of asking how to do something, we ask how to not do it. Great thinkers, icons, and innovators think forward and backward. Occasionally, they drive their brain in reverse.

This way of thinking can reveal compelling opportunities for innovation. Art provides a good example. One of the biggest musical shifts in the last several decades came from Nirvana, a band that legitimized a whole new genre of music—alternative rock—and whose Nevermind album is memorialized in the Library of Congress as one of the most “culturally, historically or aesthetically important” sound recordings of the 20th century. Nirvana turned the conventions of mainstream rock and pop music completely upside down. Where hair metal was flashy, Nirvana was stripped-down and raw. Inversion is often at the core of great art.

At any given time there is a status quo in society and the artists and innovators who stand out are often the ones who overturn the standard in a compelling way. In a way, the secret to unconventional thinking is just inverting the status quo. This strategy works equally well for other creative pursuits like writing. Many great headlines and titles use the power of inversion to up-end common assumptions.

Success is Overvalued. Avoiding Failure Matters More. This type of inverse logic can be extended to many areas of life. Avoiding mistakes is an under-appreciated way to improve. In most jobs, you can enjoy some degree of success simply by being proactive and reliable—even if you are not particularly smart, fast, or talented in a given area. Sometimes it is more important to consider why people fail in life than why they succeed.

The Benefits of Thinking Forward and Backward

Inversion can be particularly useful in the workplace. Leaders can ask themselves, “What would someone do each day if they were a terrible manager?” Good leaders would likely avoid those things. Similarly, if innovation is a core piece of the business model, we can ask, “How could we make this company less innovative?” Eliminating those barriers and obstacles might help creative ideas arise more quickly. And every marketing department wants to attract new business, but it might be useful to ask, “What would alienate our core customer?” A different point of view can reveal surprising insights. We can learn just as much from identifying what doesn’t work as we can from spotting what does. What are the mistakes, errors, and flubs that we want to avoid? Inversion is not about finding good advice, but rather about finding anti-advice. It teaches us what to avoid.

Some more ways in which inversion can come into play in work and life:

Project Management: . . . . . Failure Premortem. Imagine the most important goal or project we are working on right now. Now fast forward six months and assume the project or goal has failed. Tell the story of how it happened. What went wrong? What mistakes did we make? How did it fail? In other words, think of the main goal and ask, “What could cause this to go horribly wrong?” This strategy is sometimes called the “kill the company” exercise in organizations because the goal is to spell out the exact ways the company could fail. Just like a Premeditation of Evils, the idea is to identify challenges and points of failure so you can develop a plan to prevent them ahead of time.

Productivity: . . . . .. . Most people want to get more done in less time. Applying inversion to productivity we could ask, “What if I wanted to decrease my focus? How do I end up distracted?” The answer to that question may help us discover interruptions we can eliminate to free up more time and energy each day. This strategy is not only effective, but often safer than chasing success. This insight reveals a more general principle: Blindly chasing success can have severe consequences, but preventing failure usually carries very little risk.

Decluttering: . . . . . . . . Marie Kondo, author of the blockbuster best-seller The Life-Changing Magic of Tidying Up, uses inversion to help people declutter their homes. Her famous line is, “We should be choosing what we want to keep, not what we want to get rid of.” In other words, the default should be to give anything away that does not “spark joy” in our life. This shift in mindset inverts decluttering by focusing on what you want to keep rather than what you want to discard.

Relationships: . . . . . . . . .. . . . . What behaviors might ruin a marriage? Lack of trust. Not respecting the other person. Not letting each person have time to be an individual. Spending all of the time on kids and not investing in the relationship together. Not having open communication about money and spending habits. Inverting a good marriage can show us how to avoid a bad one.

Personal Finance: . . . . . . . . .. . . . .Everyone wants to make more money. But what if you inverted the problem? How could you destroy your financial health? Spending more than we earn is a proven path to financial failure. It doesn’t matter how much money we have, the math will never work out over time. Similarly, accumulating debt is a hair-on-fire emergency to be resolved as quickly as possible. And gradually creeping into unchecked shopping and spending habits can lead to self-inflicted financial stress.

Consider the Opposite

Inversion is counterintuitive. It is not obvious to spend time thinking about the opposite of what you want. And yet inversion is a key tool of many great thinkers. Stoic practitioners visualize negative outcomes. Ground-breaking artists invert the status quo. Effective leaders avoid the mistakes that prevent success just as much as they chase the skills that accelerate it.

Inversion can be particularly useful for challenging our own beliefs. It forces us to treat our decisions like a court of law. In court, the jury has to listen to both sides of the argument before making up their mind. Inversion helps to do something similar. What if the evidence disconfirmed what we believe? What if we tried to destroy the views that we cherish? Inversion prevents us from making up our mind after our first conclusion. Some more examples of Inversion Thinking Questions may be:

It is a way to counteract the gravitational pull of confirmation bias. Inversion is an essential skill for leading a logical and rational life. It allows us to step outside our normal patterns of thought and see situations from a different angle. Inversion is different than working backward or “beginning with the end in mind.” Those strategies keep the same goal and approach it from a different direction. Meanwhile, inversion asks you to consider the opposite of your desired result.

Content Curated By: Dr Shoury Kuttappa.

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WORKING OUT LOUD

Working Out Loud is a practice of sharing your work/work in progress with a relevant community to enable learning and collaboration.

It is about being vulnerable and putting ourselves and our lessons out there in communities for others to contribute and consume. It is a great way to leverage wisdom of the community to improve our own work, contribute to a community that shares the same purpose and build relationships based on ideas.

More Information At: http://www.workingoutloud.com

Content Curated By: Dr Shoury Kuttappa