AUTHENTIC LEADERSHIP: ROLE OF POSITIVE PSYCHOLOGY IN LEADERSHIP – Chapter 02

***Continued from Chapter 01 (Covered previously: Components of Authentic leadership, Characteristics Of Authentic Leaders, Significance of Authentic Leadership, Developing Authentic Leadership)

Link to Chapter 01:

AUTHENTIC LEADERSHIP: ROLE OF POSITIVE PSYCHOLOGY IN LEADERSHIP – Chapter 01

Transactional vs Authentic Leadership – The Difference

Transactional leadership is also called Managerial Leadership. It works in a structured system where authority and the chain of command are clearly demarcated. The philosophy works on the principle of transaction, i.e., give and take of reward and punishment. The leader uses the carrot and stick transactional leadership approach to get work done from subordinates. If we consider Maslow’s Hierarchy of Needs, Transactional Leaders can be said to address the lower-level needs of security and acceptance.

Transactional leaders aim to fulfil their subordinates’ needs of security and social belonging that are at the bottom of this pyramid. The higher-level needs of esteem and self-actualization remain unaddressed by such leaders. Transactional Leadership works within a set organizational culture, and does not attempt to change or transform the culture as Transformational Leadership does.

Managers following this transactional leadership model place a lot of value on profits and share value, and keep their eyes fixed on the bottom line. Monetary benefits matter a lot to managers of transactional leadership mentality, to the extent that these drive their actions and their relationships with subordinates.

Authentic Leadership follows ancient Greek philosophy focusing on developing prudence, temperance, justice and fortitude in a leader. Authentic leadership is based on the leader’s ethical and honest relationships with followers. Trust and openness are the hallmark of such leaders. As the name suggests, authentic leaders are genuine about their relationships and their transactions. Authentic leaders value personal relationships and ethical interactions over monetary authentic leadership benefits and profits. Naturally, workers trust such leaders and are enthusiastic about working for them. Team spirit and individual effectiveness flourish in such an atmosphere.

So, the principles of authentic leadership are basically those of openness, trust, and doing away with pretenses and deception. Authentic leadership does not involve play-acting, in which leaders exhibit a different personality in the workplace and a different one in their personal lives. Authentic leaders demonstrate these five qualities:

The authentic leader’s personal history, including life-events (trigger events), help in leadership formation. The moral development and values of authentic leaders are influenced by these personal histories and trigger events.

Transactional vs Authentic Leadership

Unearthing Our Authentic Leadership

How do we develop as an authentic leader? Discovering our authentic leadership requires us to test ourselves, our values, and our beliefs through real-world experiences. This is not an easy process as we are constantly buffeted by the demands of the external world, the model of success that others hold out for us, and our search to discover our truth. Because there is no map or direct path between where we are now and where we will go on our leadership journey, we need a compass to stay focused on our True North and get back on track when we are pulled off by external forces or are at risk of being derailed.

The compass is a dynamic tool that you can update and calibrate after every experience to ensure that each step we take on our leadership journey is consistent with how we want to lead our life. Because our circumstances, opportunities, and the world around us are always changing, we will never stop calibrating our compass.

When each part of our compass is well developed, we will be pointed toward our True North. The following fundamental questions can help in calibrating ourselves towards our true north:

Authentic Leadership and Emotional Intelligence

Self-awareness is the first element of Emotional Intelligence, or EQ, that psychologist Daniel Goleman, author of Emotional Intelligence, uses in describing the leader’s role. While intellectual intelligence, or IQ, has long been thought of as an essential characteristic for managers, EQ may be more important for authentic leaders. Too many leaders believe that by being the smartest person in the room, they can use their intellect to carry the day. As a result, they over-power less forceful voices that may have the vital ideas, insights, and answers they need to succeed.

1. Finding the Right Role. . . – >

Whether we are in a start-up, a turnaround situation, or a growth opportunity, the better we know ourself, the more likely we are to choose the right role for ourselves.

2. Increasing Self-Confidence. . . – >

When leaders know themselves well, they become comfortable in their own skin. Adobe CEO Bruce Chizen once felt insecure about working in the technology industry because he was not an engineer. When he recognized his strong business and product-marketing skills and his ability to learn about engineering, a switch flipped in Chizen’s mind. After that, he became increasingly self-confident: “I understood myself well enough to know what I didn’t know, but also knew enough to feel comfortable. That awareness helped me find real self-confidence.”

3. Being Consistent. . . – >  

By being aware of their actions and intentions, leaders act consistently in different situations and gain the trust of others. Former American Airlines CEO Don Carty reasoned, “You cannot motivate people unless you talk and walk in the same way. How can you expect an employee to be pleasant with a customer if you’re not pleasant with the employee?”

4. Connecting with Others. . . . – > 

Most leaders see the process of gaining self-awareness as crucial to their ability to build strong relationships. Those who are comfortable with themselves tend to be more open and transparent—which includes sharing their vulnerabilities.

5. Complementary Skills. . . . – > 

Leaders who know their strengths and weaknesses can fill their skill gaps with colleagues that complement them. Ned Barnholt, Agilent’s former CEO, said, “You understand your strengths and shortcomings and try to build a strong team around you. I didn’t grow up as an accountant so I surround myself with excellent financial people. That’s a lot better than trying to be somebody you’re not.”

The advice to “know yourself” is thousands of years old. But knowing ourselves at the deepest level is not easy, as we are complex human beings with many aspects to our character. We are constantly evolving, as we test ourselves in the world, are influenced by it, and adapt to our environment—all in an attempt to find our unique place.

Content Curated By: Dr Shoury Kuttappa

AUTHENTIC LEADERSHIP: ROLE OF POSITIVE PSYCHOLOGY IN LEADERSHIP – Chapter 01

Authenticity has been explored throughout history, from Greek philosophers to the work of Shakespeare (“To thy own self be true.” –Polonius, Hamlet). Authentic leadership has been explored sporadically as part of modern management science, but found its highest levels of acceptance since Bill George’s 2003 book, Authentic Leadership.

Authentic leaders put legitimacy, ethics and positive psychological capacities first. Authentic leadership emphasizes how a leader can gain legitimacy and build trust through developing honest relationship with followers. Authentic leadership is defined in the following way:

This approach to leadership focuses on the ethical dimensions of the relationship between follower and leader and describes those behaviours that result in a trusting relationship. Authentic leaders have a positive outlook on life and are truthful and open in their interactions with others. They build trust with their subordinates and generate enthusiasm for project which enables effective individual and team performance.

Many researchers and practitioners have advocated for organizations to embrace the concept of authentic leadership because it can lead to stronger relationships and a commitment to the vision of the organization. The authentic leadership approach advocates for ethical standards rather than a focus on profit.

Components of Authentic leadership

The research on authentic leadership suggests that there are four major components, which are:-

An authentic leader shows self-awareness through reflecting on their own strengths, weakness and values. An authentic leader truly knows themselves and values their gifts and recognizes their limitations. When authentic leaders demonstrate relational transparency, they openly share their own thoughts and beliefs yet do not overly display their emotions to followers; they maintain a good balance.

Moreover, authentic leaders are balanced in their approach because they solicit opinions from subordinates and welcome opposing viewpoints and consider the value of these viewpoints in a fair manner. Authentic leaders also display a strong moral code that they demonstrate in their relationships and decision-making; this ethical foundation resistant to external forces.

1. Authentic leaders are characterized by a high level of self-awareness…->

Faking ethical constraints is a sign of inauthenticity and authentic leaders need to be both truthful and ethical. Moreover, it is difficult to be self-aware, transparent, and balanced in processing information without the moral maturity associated with a positive personal value system. Authentic leaders show self-awareness through ensuring that their internal values reflect their behaviours and this process of self-regulation enables authentic leaders to withstand external pressure and influence.

2. Authentic leaders admit mistakes and share their successes…->

It is important to distinguish relational transparency from impression management. Authentic leaders do not engage in impression management strategies yet persist in aligning their core values with their intentions and behaviours within the firm. When a leader displays relational transparency they share both their strengths and weaknesses with others. They display authenticity through admitting when they make mistakes and sharing their successes with their subordinates.

3. Authentic leadership is connected with sharing feelings and motives…->

In displaying relational transparency, authentic leaders share their feelings and motives. Authentic leaders are connected with their values and morals and share these values openly with others. When authentic leaders show relational transparency, they communicate openly and are real in their relationships with others.

Without sharing sensitive information, authentic leaders are open and honest in a genuine way and choose to share appropriate information. This aspect of authentic leadership demonstrates high self-awareness because authentic leaders understand what drives them to do well and allows them to build strong and authentic relationships with their followers.

4. Authentic leaders have an internalized moral perspective…->

This internalized moral perspective results in ethical decision-making and behaviour. Moreover, authentic leaders balance information before making a decision and they based these decisions on their core set of values.

Authentic Leadership Programs

It also appears that organizations can implement authentic leadership programs to enable managers to become more authentic. The concept of authentic leadership is based on a mixture of individual differences and skills so is a multi-dimensional concept. These types of training and development programs can focus on allowing managers to become more self-aware so they are in tune with their values.

An Authentic Leadership Dossier describes the four key components of authentic leadership with a particular focus on development of self-awareness in order for managers to:

The dossier also suggests that organizations can develop authentic leadership interventions that allow managers to become more self-aware.

Significance of Authentic Leadership

This type of genuine leadership style promotes open communication within a team and has wide-reaching benefits within a department. Employee morale is increased when team members feel that their concerns can be voiced and addressed. And productivity is increased when team members work together under a strong leader. Authentic leadership also promotes a healthy company culture and in effect creates a positive brand voice in the marketplace.

Characteristics Of Authentic Leaders

In order to be a successful leader and encourage increased employee performance, an authentic leader must possess several characteristics, including:

Developing Authentic Leadership

An authentic leader must commit to ongoing development. The following are steps we can take to become a more authentic leader:

***To be continued in Chapter 02 (Transactional vs Authentic Leadership, Unearthing Our Authentic Leadership, Authentic Leadership and Emotional Intelligence)

Link to Chapter 02:

AUTHENTIC LEADERSHIP: ROLE OF POSITIVE PSYCHOLOGY IN LEADERSHIP – Chapter 02

Content Curated By: Dr Shoury Kuttappa

BEHAVIOURAL LESSONS FROM THE WORK-FROM-HOME ERA

It is safe to assume that an overwhelming majority of the population has now participated in a videoconference. People who may not have even known how to start one six months ago now use them daily—and it is all beginning to feel normal. The technologies that we have all come to rely on have so seamlessly infiltrated our lives that it is easy to overlook their impact. But when we consider the repercussions of remote working, we will see that these platforms have taught us more than just how to use them. They have made us better leaders, collaborators, employees, and employers. Here are some lessons we did not realize we learned from the tools we use to work from home.

Lesson 01- Transparency is not so frightening after all: . . . .. . . . . . .  

Many of us who came of age in the business world between the 1980s and the 2010s have an innate fear of letting a client see anything before it is “ready.” As businesses, we are entrusted to lead projects that constitute millions of dollars in revenue, which has led to the belief that if work is shared with a client before it’s “perfect,” then that trust will be lost. However, after five months of remote work during the most unpredictable time in most of our lives, it’s clear that nothing is perfect and the notion that we need to pretend it is has no place in our minds. Being open and vulnerable in business isn’t the worst thing in the world.

Lesson 02- Our significance is no longer tied to our location: . . . .. . . . . . .  

Good talent is expensive. You get what you pay for, and the best talent in the world is either totally undiscovered or very successful (hence the high cost). Employers did not know what they could not see, so if you were not directly in front of them, they had no idea you existed. The global pandemic has completely changed that.

With budgets being slashed, offices closed, companies shuttering, and the gig economy being revitalized, we have all been forced to realize that remote work works. The past notions of “oh, they work in a metro/ tier 1 city, so they must be good” are gone, and as people across the country were able to refine their work-from-home setups and became familiar, even comfortable, with Slack, Zoom, Dropbox, etc., the playing field was levelled. The migration of talent and remote work reckoning will afford talented creators and businesspeople from across the globe more opportunities and shake businesses clean of the attitude that someone is less valuable if they are not in a big city. After all, in today’s world, if you have tech tools, Wi-Fi, and talent, you can get the job done.

Lesson 03- Our collaboration skills might want improvement: . . . .. . . . . . .  

Between zoom, slack, chat, messenger, texting, and a good old-fashioned conference call or two, there are endless channels for socially distanced conversations to take place. But collaboration is something entirely different, and it is important to remember that talking is not co-thinking, and co-thinking is what gets things done. Energy, attitude, and personality cannot be ‘remoted’ through even the best fiber optic lines. (**quoted – Jerry Sinefield).

Every video call platform has managed to make it more obvious than ever how often team members speak over one another. It is an honest mistake, but even the slightest lag has taught many of us to wait our turn, take a second, and make sure we are not infringing on someone’s time to speak. This small change many have unconsciously implemented has made all the things that feed innovative thinking that much better.

The truth is that as humans, we adapt. Sometimes it happens so quietly that we don’t even notice. So, the next time we notice ourselves waiting our turn to speak, being more vulnerable with a client or co-worker, or not second-guessing our value, we can say a silent “thank you” to all of our work-from-home technology for helping us make positive changes from our couch.

Behaviours That Bring More Focus

Focus seems to be the key. It’s hard to imagine achieving anything of value without given it due attention. And whether it’s in relation to family life, work or study, more focus enables more effective setting and achievement of goals. But while most of us can appreciate the benefits of focus, the path to becoming more focused is often elusive. This is especially the case in our modern world: where gadgets, social media and around-the-clock coverage of world events (and non-events) often serve to distract us.

One solution could be to simply avoid the same things highly focused people avoid. Study after study of highly focused (and not-so-focused) people has given us a good idea of the do’s and don’ts of maintaining attention and getting the job done. Here are some behaviours of focused people:

They do not focus their attention on being focused: . . . . . .. . It might seem counterintuitive, but recent research suggests the best way to gain and keep focus is not to try. In other words, maintaining focus could best be undertaken as a defensive sport. Allowing even 200 milliseconds of mental distraction (around 1/5th of second, i.e., the blink of the eye) can disturb our focus for up to 40 minutes. Getting distracted depletes both our physical energy and our brain power. For example, it uses up vital thinking resources and pushes us more quickly towards mental overload—a state wherein we are less able to make decisions. By contrast, placing effort on getting rid of random distractions regains our focus and preserves our scarce, mental reserves.

They reframe dull work to be interesting: . . . . . . . . . We are only focused when we’re interested in the topic. It is no surprise that if the task at hand is incredibly boring, we lose focus quickly. Nonetheless, seldom in life do we get to work things that are always interesting and engaging. For that reason, highly focused people reframe whatever work or tasks they have, to make them more “interesting”. For example, signing a bunch of documents might be reframed as a chance to reflect on the beauty (or ugliness) of your signature. Reading an exceptionally long and poorly structured client brief might allow thoughts of copyediting.

They never begin something without clear, realistic goals. :. . . . . . . . Goal setting is an entire sub-field of management behavioural science. One of its many insights is that setting clear goals increases productivity. However, the mechanism by which goals appear to boost productivity relates to focus: clear goals give a person an object of focus and helps them mark progress. And that leads to something else. The goal-setting literature says our objectives should be challenging; however, they should also be realistic. Goals that are set too high or too low undermines focus and, as a result, productivity.

They chase those goals with flexibility and agility: . . . . . . . .. At the same time, highly focused people do some things that seem counterintuitive. For example, they set goals but do not set rigid ways of achieving them. As a result, high focused people leave themselves open to exploiting opportunities that arise along the way. These opportunities might make their existing goals easer to reach or change them altogether. When people set out with a rigid plan of action towards achieving goals, they are mostly asking “how” and not “why”. Yet. while seemingly harmless, this subtle distinction reduces focus dramatically. For example, as we become bogged down in the details of pursuing a specific action plan, subconsciously, we get lured off-topic by distractions. Part of that might stem from frustrations in not responding to what is happening then and there. By contrast, asking “why” opens the doorway to accepting alternative approaches and revising what we are doing based upon new data. By doing all that, it helps us maintain focus out of maintained interest and engagement.

They use diversions strategically: . . . . . .. .. Diversions are not always bad. While it’s important to distinguish random distractions from those related to our undertakings, there’s even an important place for random distractions in maintaining focus. Brief, strategically timed distractions—often at various intervals while doing our work—helps us “bounce back” into focus. For example, highly focused people might walk outside to observe the hustle and bustle of city streets or go for a walk in nature or even have an irrelevant conversation as a bounce back strategy. The only caveat is if the distraction involves electronic devices—which, for other reasons—can operate on our brains through visual channels and detract from focus.

They prioritize the mind-soul-body connection:. . . . . . . .. Highly focused people understand that their physical, emotional, and even spiritual condition can influence their abilities to maintain attention. Sufficient sleep is important for maintaining focus, even though many believe “all-nighters” or crunching for deadlines are effective ways to work and focus. Highly saturated foods lead to poor focus, and even a slight amount of dehydration kills our attention and leaves our brains foggy.

Having aggressive emotions (such as produced by an argument or by reading a politically-explosive news article) can affect our abilities to reason for some moments after the event—apart from depleting our mental reserves as they arise. The many ancient practices of meditation and prayer offer different ways of gathering focus.

They never befriend their electronic gadgets:. . . . . . . .. Science shows that our devices distract our attention and deplete our focus substantially. That might seem obvious, when considering email or chats, but even the mere presence of a mobile phone near us, impairs our ability to focus. Studies have shown that our grey matter is pivotal in enabling us to switch tasks and regain focus, as well as process information, build memories and other vital functions. Not only is multi-tasking across electronic media distracting, it could progressively impair our abilities to focus over the longer term by affecting our grey matter.

Content Curated By: Dr Shoury Kuttappa